Skip Navigation

Terms and Conditions

Please take a moment to read these terms and conditions carefully.

The following terms and conditions apply to your access and the use of this website and the services provided herein by AmMetLife Insurance Berhad by accessing any page of this website and/or using the services, you agree to be bound by these terms and conditions without limitation or qualification.

If you do not accept these terms and conditions, please immediately discontinue your access to this website and/or use of the services.

General

AmMetLife Insurance Berhad currently provides its customers access to a rich collection of information and materials on insurance products and services of AmMetLife Insurance Berhad.

All the products and services of AmMetLife Insurance Berhad are subject to the terms, conditions, rules or regulations of the applicable agreement terms governing their use. These Terms are to be read by you together with such other terms, conditions, rules or regulations. In the event of any conflict, the terms, conditions, rules or regulations applicable to the specific products or services shall prevail over these Terms.

The contents of this website are merely for informational purposes only and are subject to changes at the discretion of AmMetLife Insurance Berhad.

Links

Links from or to websites outside this website are meant for convenience only. Such linked websites are owned and operated by third parties and as such are not under the control of AmMetLife Insurance Berhad. Therefore AmMetLife Insurance Berhad shall not be responsible and makes no warranties in respect of the contents of those websites, the third parties named therein or their products and services. Furthermore, the links provided in this website shall not be considered an endorsement or verification or approval of such linked websites or the contents therein. Linking to any other site is at your sole risk and AmMetLife Insurance Berhad will not be responsible or liable for any damages in connection with linking. It is advisable for you to read the privacy policy statements (if any) of any websites which are linked to this website.

Copyright

Copyright in the information contained in this site subsists under the Malaysia Copyright Act 1987 and its amendments (if any)("Copyright Act") and or other applicable laws. It is owned by AmMetLife Insurance Berhad unless otherwise stated. Customers may download a single copy of a document and, where necessary for its use as a reference, or make a single hard copy. Except as permitted under the Copyright Act or other applicable laws, no part of this publication may be otherwise reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including photocopying, recording, taping or by storage in an information retrieval system) without the specific written consent of AmMetLife Insurance Berhad.

Trademarks

All trade marks, service marks, and logos displayed in this website are the property of AmMetLife Insurance Berhad and/or their respective third party proprietors as identified in the website.

Unless the prior written consent of AmMetLife Insurance Berhad or the relevant third party proprietor of any of the trade marks, service marks or logos appearing on the website has been obtained, no license or right is granted to any party accessing this website to use, download, reproduce, copy or modify such trade marks, services marks or logos. Similarly, unless the prior written consent of AmMetLife Insurance Berhad or the relevant proprietor has been obtained, no such trade mark, service mark or logo may be used as a link or to mark any link to the AmMetLife Insurance Berhad’s website or any other site.

Exclusion of Liability

AmMetLife Insurance Berhad and/or its holding company, affiliates and partners herein shall in no event be liable for any loss or damages howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this website (or any third party link to or from AmMetLife Insurance Berhad’s website), reliance on the information contained in the website, any technical, hardware or software failure of any kind, the interruption, error, ommission, delay in operation, computer viruses, or otherwise. This exclusion clause shall take effect to the fullest extent permitted by law.

Indemnity

You hereby agree to indemnify and keep fully indemnified AmMetLife Insurance Berhad, its employees, agents, co-branders and affiliates against any action, claim, demand, expenses (including legal fees on a full indemnity basis) suffered or incurred by AmMetLife Insurance Berhad arising from any use or misuse of the Content on this Website and other websites linked to this Website and the services provided therein; breach or non-observance of the Terms; and infringement of rights of any third party in conjunction with your use or access to this Website.

Termination

AmMetLife Insurance Berhad reserves the right to terminate and/or suspend your access to this website and/or your use of this website at any time, for any reason. In particular, and without limitation, AmMetLife Insurance Berhad may terminate and/or suspend your access should you violate any of these terms and conditions, or violate the rights of AmMetLife Insurance Berhad, of any other user, or of any third party.

Governing Law and Jurisdiction

Materials, information, insurance products and services provided and offered on this Website are strictly made available for use and/or access of AmMetLife Insurance Berhad's customers in Malaysia and shall not be construed as having been made available outside Malaysia.

This agreement shall be governed by and construed in accordance with the laws of Malaysia

By accessing this Website and/or using the services offered through this Website, you hereby consent to submit to the exclusive jurisdiction of the courts in Malaysia.


Social Media 

AmMetLife Insurance Berhad (“AmMetLife”).

  1. AmMetLife currently provides its customers access to a rich collection of information and materials on insurance products and services of AmMetLife.
  2. All the products and services of AmMetLife are subject to its terms and conditions.
  3. AmMetLife reserves the right to hide any information or submissions provided, without written notice, that are seen as obscene, hateful, racist, abusive, threatening, political, vulgar or otherwise inappropriate in nature and violates Malaysian laws. AmMetLife does not condone any personal attacks on other community members.
  4. Comments that are seen as personal attacks on AmMetLife, AmBank Group and/or MetLife Inc. and its subsidiaries and associates (MetLife Group) and their related companies, subsidiaries and holding company, and other community members will be removed from our Facebook or Instagram page. AmMetLife will not hesitate to remove/block users that behave inappropriately (obscene, hateful, racist, abusive, threatening, political, vulgar or otherwise inappropriate in nature and violates Malaysian laws) on our page.
  5. Any actions taken by Facebook or Instagram to block or warn individual users are out of our jurisdiction. To avoid such occurrences, we strongly encourage you to read Facebook’s Security Systems.
  6. AmMetLife makes no warranties on the satisfactory quality of the information, functions and/or applications here.
  7. AmMetLife shall not be responsible and makes no warranties in respect of the contents of any third-party link(s), the third parties named therein or their products and services. Furthermore, the links provided on this page shall not be considered an endorsement or verification or approval of such linked websites or the contents therein. Linking to any other site is at your sole risk and AmMetLife will not be responsible or liable for any damages in connection with linking. It is advisable for you to read the privacy policy statements (if any) of any websites which are linked to this page.
  8. Link(s) to other websites or any linked information are not guaranteed to be free from viruses, or defects and shall not be liable for any errors.
  9. By posting and/or sharing content on the page, you are indicating that permission is given to AmMetLife to use your submission(s) for commercial, advertising or any purposes.
  10. Do not post personal information and yourself or others, such as phone number or house address. Never post sensitive personal information about you or another person’s health, policy or claim number. To protect your privacy, an AmMetLife representative will only request personal information from AmMetLife’s official social media and email address.
  11. AmMetLife shall not be responsible for any of the information or opinions expressed within this page or any personal data that you have voluntarily submitted are not the responsibility of AmMetLife. By submitting your personal data on this page, you agree to the processing of your personal data by AmMetLife in accordance with the Declaration of Personal Data Use (https://www.ammetlife.com/declaration-of-personal-data/) and the Personal Data Protection Act (PDPA) 2010.
  12. Do not use our page to recruit followers, sell products or any other form of personal agenda that are not related to the products and services displayed by AmMetLife.
  13. You are solely responsible for your own actions. Should there be any third party that makes a claim against AmMetLife based on your actions on the page, you agree to compensate and hold AmMetLife harmless from such claims or demands.
  14. By leaving a comment on AmMetLife Insurance Berhad’s social media channels, we deemed that you have read and understood our Terms & Conditions, and that you agree to abide by them.
  15. These Terms and Conditions are subject to change without any prior notice. We reserve the right to change them as and when we deem it appropriate to do so at our discretion.