Customer Care Centre Services
The AmMetLife Contact Centre provides you with the options of making:
- Life insurance policy enquiries on:
- Proposal and Policy status
- Policy details e.g. policy issue date, cash value, maturity date, etc.
- Policy plan details e.g. basic plan, rider, etc.
- Premium due date and outstanding.
- Policy Loan entitlement and outstanding amount.
- Claim status Life insurance policy transactions that include:
- Reinstatement calculation for lapse and surrender lapse
- Reinstatement for lapse
- Customer Details maintenance
- Other services include:
- Request for brochures and forms
- AmMetLife and AmBank network (location and contacts)