Customer Care Centre

The AmMetLife Contact Centre provides you with the options of making life insurance policy enquiries on your:

• Proposal and Policy status 
• Policy details e.g. policy issue date, cash value, maturity date, etc.
• Policy plan details e.g. basic plan, rider, etc.
• Premium due date and outstanding.
• Policy Loan entitlement and outstanding amount.
• Claim status Life insurance policy transactions that include:
  • Reinstatement calculation for lapse and surrender lapse
  • Reinstatement for lapse
  • Customer Details maintenance